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Wisconsin Union Theater FAQ

Frequently Asked Questions

  • Yes, we are presenting a season of in-person events with some virtual attendance options. We will continue to monitor university health guidelines in planning these and other future events. For a list of current events, click here

  • For the most up-to-date list of upcoming Wisconsin Union Theater events, visit uniontheater.wisc.edu. Want to be one of the first to learn of new events? Follow us on Facebook, Instagram and Twitter, and subscribe to our newsletter.

  • We will provide the option to receive a refund for the cost of your tickets if an event is postponed or canceled due to COVID-19. In some instances, we may provide a deadline for a refund request. Service fees charged by transaction services with which we work, such as credit card companies, are not refunded to us and are, therefore, not available to be refunded to patrons. We appreciate your understanding. 

  • Fall packages and Concert Series subscriptions are available for purchase until Sept. 29. Single tickets are currently available and will continue to be available, while seats for each performance remain available. Single tickets for an April 30, 2022, performance by Renée Fleming will become available for sale in early 2022, pending seating availability. Currently, tickets for Fleming's performance are only available as part of a subscription purchase. We appreciate our patrons continued support through ticket purchases and donations. For information about upcoming events, including how to purchase tickets, click here. To donate to support our efforts to provide arts experiences, click here.

  • Those interested in staying up-to-date on Wisconsin Union Theater news and potential programming changes can follow the Wisconsin Union Theater on Facebook, Instagram and Twitter and subscribe to the Theater newsletter. Information about these resources is available at uniontheater.wisc.edu.

  • Campus Arts Ticketing is available for event ticket services by phone at (608) 265-2787 Monday through Friday 10 a.m.-2 p.m. or online at artsticketing.wisc.edu. If you have questions about tickets or refunds please email boxoffice@union.wisc.edu. The physical box office is not open for in-person services at this time.

  • Tickets are available for purchase on the Campus Arts Ticketing website artsticketing.wisc.edu and at the Memorial Union Box Office. If you have questions about Wisconsin Union Theater programming, you can reach us at theater@union.wisc.edu. If you have questions about ticket purchases or refunds or would like to purchase tickets, please contact the Campus Arts Ticketing Office at boxoffice@union.wisc.edu or 608-265-ARTS (2787).

    • All full-time custodial team members have received training regarding pathogen cleaning, including how to correctly sanitize and clean potential biohazards. The cleaning protocols for Memorial Union and Union South include daily cleaning of high-touch areas, such as doors and sinks.
    • We, together with our facilities team, have developed thorough cleaning practices for theater spaces, including backstage, dressing rooms, restrooms and our stages, and are investing in ultraviolet cleaning equipment that can quickly and effectively sanitize large spaces.
    • All patrons and team members inside campus buildings must wear face coverings at all times, by an order of the chancellor's office. 
    • We will keep at least 20 feet of empty space between performers and audiences by keeping the first two rows of our theaters empty.
    • If seats are available, audience members can sit in seats other than where they are assigned to create more distance between them and other audience members.
    • The UW-Madison community is reported to be 90 percent vaccinated as of Sept 2. UW-Madison requires any faculty, student, or staff member, who is not vaccinated against COVID-19, to do weekly testing on campus for COVID-19.

    We will continue to monitor and follow campus health and safety guidelines. Guidelines are subject to change. For the most up-to-date campus COVID-19 health and safety guidelines, visit covidresponse.wisc.edu/campus-operations.

  • There are multiple ways patrons can help ensure the future of Wisconsin Union Theater’s mission of presenting high-quality performing arts, including making a gift to the Theater Director's Fund, which can help support a broad range of priorities, such as high quality and diverse performances, subsidized student tickets, and equipment upgrades. You can also give to the André De Shields Fund, which helps fund performances by under-represented artists in the Wisconsin Union Theater’s season. You can also purchase tickets to upcoming Wisconsin Union Theater events here
  • If you have questions about Theater programming, you can reach us at theater@union.wisc.edu. If you have questions about ticket purchases, please contact the Campus Arts Ticketing Office at boxoffice@union.wisc.edu. For other Wisconsin Union-related questions, please email union@union.wisc.edu.

Contact Us!

Still have questions? Contact the Box Office at boxoffice@union.wisc.edu.

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