th header image
Home < Visit < Wisconsin Union Theater < Wisconsin Union Theater FAQ

Wisconsin Union Theater FAQ

Frequently Asked Questions

Will the Wisconsin Union Theater hold a 2020-21 season?

The Wisconsin Union Theater team is planning to present virtual fall 2020 season events. We will continue to monitor public health guidelines in planning these and other future events. The format of events taking place in 2021 will be determined with health and safety in mind.

Where can I find information about upcoming Wisconsin Union Theater events?

For the most up-to-date list of upcoming Wisconsin Union Theater events, visit uniontheater.wisc.edu. New events will be announced throughout the year, so be sure to check back often! Want to be one of the first to learn of new events? Follow us on Facebook, Instagram and Twitter, and subscribe to our newsletter.

If the Wisconsin Union Theater team cancels or postpones future programming due to COVID-19, will I receive a refund for my tickets?

We will provide the option to receive a refund for the cost of your tickets if the team postpones or cancels programming due to COVID-19. In some instances, we may provide a deadline for a refund request. Service fees charged by transaction services with which we work, such as credit card companies, are not refunded to us and are, therefore, not available to be refunded to patrons.

Will subscriptions be available for purchase this year?

While we are not offering full season subscriptions this year, we appreciate our patrons continued support through event-specific ticket purchases and donations. For information about upcoming events, including how to purchase tickets, click here. To donate to support our efforts to provide arts experiences, click here.

How can I stay updated on Wisconsin Union Theater news and changes?

Those interested in staying up-to-date on Wisconsin Union Theater news and potential programming changes can follow the Wisconsin Union Theater on Facebook, Instagram and Twitter and subscribe to the Theater newsletter. Information about these resources is available at uniontheater.wisc.edu.

Is the Memorial Union Box Office open?

Campus Arts Ticketing is available for event ticket services by phone at (608) 265-2787 Monday through Friday 10 a.m.-2 p.m. or online at artsticketing.wisc.edu. If you have questions about tickets or refunds please email boxoffice@union.wisc.edu. The physical box office is not open for in-person services at this time.

How can I purchase tickets to theater events?

Tickets are available for purchase on the Campus Arts Ticketing website artsticketing.wisc.edu. If you have questions about Wisconsin Union Theater programming, you can reach us at theater@union.wisc.edu. If you have questions about ticket purchases or refunds, please contact the Campus Arts Ticketing Office at boxoffice@union.wisc.edu.

What cleaning procedures are in place at Memorial Union?

All full-time custodial team members have received training regarding pathogen cleaning, including how to correctly sanitize and clean potential biohazards. The cleaning protocols for Memorial Union and Union South include daily cleaning of high-touch areas, such as doors and sinks. We, together with our facilities team, have also developed thorough cleaning practices for theater spaces, including backstage, dressing rooms, restrooms and our stages, and are investing in ultraviolet cleaning equipment that can quickly and effectively sanitize large spaces.

When will in-person events resume?

While we do not yet have a date on which we’ll resume in-person events, we are monitoring changing public health guidelines from state, local and university officials.

How can I support the Wisconsin Union Theater?

There are multiple ways patrons can help ensure the future of Wisconsin Union Theater’s mission of presenting high-quality performing arts, including making a gift to the Theater Director's Fund, which can help support a broad range of priorities, such as high quality and diverse performances, subsidized student tickets, and equipment upgrades. You can also give to the André De Shields Fund, which helps fund performances by under-represented artists in the Wisconsin Union Theater’s season.

Other questions?

If you have questions about Theater programming, you can reach us at theater@union.wisc.edu. If you have questions about ticket purchases, please contact the Campus Arts Ticketing Office at boxoffice@union.wisc.edu. For other Wisconsin Union-related questions, please email union@union.wisc.edu.

Contact Us!

Still have questions? Contact the Box Office at boxoffice@union.wisc.edu.